Swan Guard Pro cyber security package
Round the clock security monitoring by experts, combined with additional layers of next-gen defences.
Make sure somebody is watching - even when you are not.
Swan Guard ProSwan Guard Pro combines preventative device security with 24/7 managed detection and response, so suspicious activity is not simply left sitting in a dashboard waiting for somebody to notice.
It includes device protection, automated patching, ransomware encryption protection, DNS-layer protection, Heimdal MXDR and Security Awareness Training.
- Protect devices from malware
- Keep supported software patched
- Block more risky web destinations
- Add 24/7 managed detection and response
No pressure and no automatic upsell. If Nest Protect or Cygnet Shield is enough, we will tell you.
Prevention plus somebody watching.
Device protection, safer web connections, awareness training and 24/7 managed detection and response.
Security software can raise an alert. Somebody still has to deal with it.
Smaller organisations rarely have people sitting in front of security dashboards all day and all night.
That creates a simple problem: what happens when something suspicious occurs after everybody has gone home?
Alerts have no clear owner
Security software may spot something suspicious, but alerts still need investigating, interpreting and escalating.
Threats do not keep office hours
Suspicious activity can happen overnight, at weekends or while the person who normally deals with IT is unavailable.
Prevention cannot stop everything
Good security reduces risk. It does not mean every attack, mistake or suspicious action will be prevented automatically.
Swan Guard Pro moves you from "we have security software" towards "somebody is actually watching what happens next."
Glitch & Black Swan explain
Glitch waited until everyone went home.
"An empty office. Nobody checking alerts. That was the plan."
Glitch, hoping for a quiet evening
Swan Guard Pro combines the preventative controls from Cygnet Shield with Heimdal MXDR. Heimdal's security operations team provides 24/7 monitoring, investigation and response across the covered environment.
Security Awareness Training is included too, helping staff recognise suspicious activity and understand how to report it.
Heimdal provides the 24/7 security operations. Black Swan remains your security partner.
We help choose the right coverage, deploy and configure the protection, select appropriate training and help you understand findings and next steps when action is needed.
Clear coverage matters. Swan Guard Pro cannot guarantee that every attack will be stopped. Microsoft 365 identity protection, advanced email security and backup remain separate considerations.
Prevention, detection, response and people working together.
Swan Guard Pro is designed for organisations that want more than preventative software. It adds a response layer and gives suspicious activity somewhere to go.
Reduce the opportunities first
- Heimdal Next-Generation Antivirus for malware protection.
- Patch & Asset Management for supported operating system and third-party software updates.
- Ransomware Encryption Protection to watch for unauthorised encryption.
- DNS protection to help block risky destinations.
- Security Awareness Training selected to suit your organisation.
- Windows Firewall configuration support where applicable.
Make sure suspicious activity has an owner
- Heimdal MXDR for 24/7 managed detection and response.
- Security activity monitored outside normal office hours.
- Suspicious events investigated rather than simply logged.
- Threats escalated where further action is required.
- Black Swan helps you understand what findings mean for your organisation.
- We work alongside your existing IT provider where follow-up action is needed.
Identity monitoring, advanced email security and backup may still be required depending on the risks you are trying to reduce.
A clearer route from "something looks wrong" to "this is what happens next."
Alerts have somewhere to go
Suspicious activity is monitored and investigated rather than being left for a busy person to find later.
Coverage continues after hours
Security monitoring does not stop simply because the office is closed or nobody from IT is available.
Prevention still matters
NGAV, patching, ransomware protection and DNS protection remain part of the package.
People are part of the defence
Security Awareness Training helps staff recognise unusual requests and know when to speak up.
Swan Guard Pro adds 24/7 response. It still does not replace every other control.
Good security works in layers. Swan Guard Pro strengthens devices, web connections, awareness, detection and response.
It does not replace advanced email security
Phishing, business email compromise, malicious attachments and email impersonation may still justify specialist email protection.
It does not provide Microsoft 365 identity monitoring
Suspicious identity activity, account takeover and Microsoft 365 login risk need separate consideration.
It does not replace backup
Microsoft 365, servers and endpoints still need appropriate backup where recovery matters.
Prevention only, safer connections or somebody watching 24/7?
The right choice depends on your risk, requirements and who is available to respond when something suspicious happens.
Keep devices protected and patched
Nest ProtectBest when you need managed antivirus, patching and ransomware encryption protection without 24/7 monitoring.
From £3.99/device/month + VAT
Protect devices wherever they connect
Cygnet ShieldAdds DNS-layer protection to the Nest Protect baseline but still focuses mainly on prevention.
From £5.99/device/month + VAT
Make sure somebody is watching
Swan Guard ProAdds 24/7 managed detection and response plus Security Awareness Training to the preventative controls.
From £13.99/device/month + VAT
Review the risk. Deploy the protection. Agree what happens when something is found.
24/7 monitoring is only useful if responsibilities are clear. We make sure everybody understands who does what before an incident happens.
Review
We look at your users, devices, sensitive data, current security, remote working and any insurance or compliance requirements.
Protect
The agreed Heimdal security, patching, DNS, ransomware and MXDR services are deployed and configured.
Monitor and respond
Suspicious activity can be investigated and escalated, with responsibilities agreed between Heimdal, Black Swan, your organisation and your IT provider.
From £13.99 per protected device per month + VAT
Swan Guard Pro is aimed at organisations that want prevention, security awareness and 24/7 managed detection and response brought together.
Final pricing depends on device count, compatibility, deployment requirements and any additional services selected. We confirm the full scope and cost before anything starts.
A good fit when somebody really does need to be watching.
Swan Guard Pro may fit when...
- You want alerts investigated outside normal working hours.
- Your insurer or customers expect active monitoring.
- You handle sensitive client, pupil, patient or financial information.
- Downtime would cause significant operational disruption.
- You do not have your own internal security team.
- You want prevention, awareness, detection and response working together.
- You already have IT support but need an additional security layer.
A simpler option may be enough when...
- Your main requirement is antivirus and patch management.
- You do not currently need 24/7 human-led monitoring.
- Your existing security provider already provides suitable MDR or SOC coverage.
- You only need a standalone backup, email security or awareness training project.
- You want a software licence only with no ongoing guidance.
What customers value
"Staff aren't having to worry about whether they are compliant or not."
Headteacher, Federation of Penny Acres and Wigley Primary Schools
Protect the device, protect its connections or add somebody watching 24/7.
Swan Guard Pro is not automatically the right choice just because it includes more. The question is whether your organisation actually needs active monitoring.
| Protection | Nest Protect From £3.99/device/month | Cygnet Shield From £5.99/device/month | Swan Guard Pro From £13.99/device/month |
|---|---|---|---|
| Next-Generation Antivirus | ✓ | ✓ | ✓ |
| Ransomware Encryption Protection | ✓ | ✓ | ✓ |
| Patch & Asset Management | ✓ | ✓ | ✓ |
| DNS Web Protection | Not included | ✓ | ✓ |
| 24/7 Managed Detection & Response | Not included | Optional | ✓ |
| Security Awareness Training | Optional | Optional | ✓ |
| Best suited to | Managed device protection | Device + safer web protection | Prevention + 24/7 human-led monitoring |
Swan Guard Pro focuses on the Heimdal protection and MXDR stack. If Microsoft 365 identity monitoring is one of your main concerns, Huntress ITDR may also be worth considering.
24/7 monitoring is more useful when somebody helps join everything up.
Heimdal provides the 24/7 security operations. Black Swan remains your security partner.
We help choose the coverage, deploy and configure the service, work alongside your existing IT provider and help you understand what security findings mean and what needs to happen next.
If a simpler package would be enough, we would rather tell you that than sell you monitoring you do not need.
Advice first. Tools second. But when you need somebody watching, the service needs to be clear about who that somebody is.
Straight answers before you buy.
What does Swan Guard Pro add to Cygnet Shield?
Cygnet Shield focuses on prevention: endpoint protection, patching, ransomware encryption protection and DNS-layer protection.
Swan Guard Pro adds 24/7 managed detection and response through Heimdal MXDR plus Security Awareness Training.
Does Swan Guard Pro really include 24/7 monitoring?
Yes. Swan Guard Pro includes 24/7 managed detection and response through Heimdal MXDR.
Heimdal's security operations team monitors and investigates suspicious activity within the scope of the service.
Who responds if something suspicious is detected?
Heimdal provides the 24/7 monitoring, investigation and managed response capability.
Black Swan remains your security partner and helps coordinate with your organisation and existing IT provider where follow-up action is required.
Is Swan Guard Pro a complete cyber security package?
It provides a broad layer of endpoint protection, patching, ransomware protection, DNS security, awareness training and managed detection and response.
It does not automatically include advanced email security, Microsoft 365 identity monitoring or backup.
Does Swan Guard Pro include Security Awareness Training?
Yes. Security Awareness Training is included.
We do not force one training platform regardless of the organisation. The aim is to select training that is appropriate for the team, sector and way people work.
Can Swan Guard Pro work alongside our existing IT provider?
Yes. Your IT provider can continue looking after day-to-day users, systems and infrastructure.
Black Swan adds the specialist security layer and can work with them when security findings require action.
Does Swan Guard Pro help with Cyber Essentials?
It can support relevant control areas including malware protection, secure configuration and patch management.
It does not guarantee certification because Cyber Essentials covers the wider organisation and other control areas too.
Do we really need 24/7 monitoring?
Not every organisation does.
It can make more sense where an insurer requires it, you hold sensitive information, downtime would be highly disruptive or nobody internally is available to investigate security activity outside normal hours.
If those factors do not apply, Nest Protect or Cygnet Shield may be enough.
What if identity attacks are our main concern?
Microsoft 365 identity monitoring is a separate consideration.
If stolen accounts, suspicious sign-ins or identity-based attacks are one of your main concerns, we can also look at Huntress ITDR.
How much does Swan Guard Pro cost?
Swan Guard Pro starts from £13.99 per protected device per month plus VAT.
Final pricing depends on device count, compatibility, deployment requirements and any additional services selected.
Do you need more protection, or do you actually need somebody watching?
Tell us what protection you already have, what happens to alerts today and what your insurer, customers or leadership team are asking for. We will help you work out whether Swan Guard Pro is justified or whether a simpler option is enough.
Meet Kevin: Founder of Black Swan
Concerned about cyber security? Need advice or a tailor-made quote? Kevin is here to help you!
From actionable advice to helping you to see where you could be at risk, Kevin will help you to get your business on a path that is secure-by-design and ready for the unthinkable.
Ready to replace sleepless nights with peace of mind? It all starts with an informal chat!
Either schedule a call by selecting a suitable date and time on the calendar or by clicking the button below to send us a message.
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