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Swan Secure MXDR Add-On | 24/7 Managed Detection & Response (Heimdal)

Already using Heimdal? Add 24/7 monitoring and response.

Swan Secure MXDR is designed for organisations already using Heimdal protection who want 24/7 managed detection and response added on top.

Powered by Heimdal MXDR, it brings continuous monitoring, threat hunting and expert-led response into your existing security setup.


£6.00 per device / month ex VAT – 12-month minimum subscription

Important: Swan Secure MXDR is an add-on module. It requires an existing Heimdal-based package such as NGAV, Nest Protect or Cygnet Shield. It cannot be used as a standalone product.

This is where your protection becomes actively monitored.

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What you are actually buying

Swan Secure MXDR is not another security tool. It is a managed detection and response layer that sits on top of your existing Heimdal protection.

Instead of alerts being ignored or missed, suspicious activity is reviewed, investigated and acted on.

  • Heimdal MXDR for 24/7 monitoring and response
  • Proactive threat hunting to identify suspicious behaviour early
  • Real-time monitoring across your environment
  • Expert-led investigation and guided remediation
  • Global threat intelligence to identify known and emerging risks

This is the difference between “we have protection in place” and “someone is actively watching it.”

What Swan Secure MXDR helps protect against

  • Threats that slip past standard protection layers
  • Suspicious behaviour that needs investigation
  • Attackers attempting to stay hidden on systems
  • After-hours incidents when no one internal is watching
  • Delayed response to alerts and warnings

Who this is for

This only makes sense if you already have the right foundation in place.

Good fit if:

  • You already use Heimdal NGAV, Nest Protect or Cygnet Shield
  • You want 24/7 monitoring without changing your existing setup
  • You do not have internal resources to monitor alerts
  • You want faster response to potential threats

Probably not the right fit if:

  • You are not currently using a Heimdal-based security solution
  • You need a complete cyber security package from scratch
  • You want an all-in-one managed service
  • You are looking for a standalone product

How this fits into your cyber security setup

  • Use Heimdal NGAV as your foundation
  • Add Nest Protect or Cygnet Shield for layered protection
  • Add Swan Secure MXDR for 24/7 monitoring and response
  • Move to Swan Guard Pro if you want a fully managed package including training

This gives you flexibility. You can add monitoring without replacing your existing setup.

Not using Heimdal?

If you are not using a Heimdal-based setup, Swan Secure MXDR is not the right starting point.

In that case, consider Huntress Managed EDR, which provides 24/7 detection and response without requiring Heimdal tools or patch/DNS layers.

Or speak to us about the right starting point for your organisation.

What happens after you subscribe?

  1. We confirm your existing Heimdal setup
  2. MXDR monitoring is enabled across your environment
  3. Threat detection and response begins immediately
  4. Suspicious activity is investigated and acted on

No disruption. No new tools to manage. Just stronger oversight of what you already have.

Common questions

Can this be used on its own?
No. Swan Secure MXDR is an add-on module and requires an existing Heimdal-based security setup.

What does MXDR actually do?
It monitors your environment 24/7, investigates suspicious activity and helps respond to potential threats.

Is this the same as Swan Guard Pro?
No. Swan Guard Pro is a full managed package that includes protection, MXDR and Security Awareness Training. Swan Secure MXDR is just the monitoring and response layer.

Does this replace antivirus?
No. It works alongside your existing protection and strengthens it.

Can I upgrade later?
Yes. You can move to Swan Guard Pro if you want a fully managed cyber security package.

Can I cancel after one month?
No. This is a 12-month minimum subscription.

Not sure whether this is the right fit?

If you already use Heimdal, this is a simple way to add 24/7 monitoring.

If you are starting from scratch or unsure which route to take, book a quick security check and we will point you in the right direction.

£6.00 Ex VAT / month for 12 months