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Managed cyber security services

Security that makes sense for your business - not a pile of tools, not a generic bundle, just the right protection in the right places.

Managed cyber security for smaller organisations

Be harder to attack. Spot problems earlier. Recover with confidence.

Managed cyber security gives you proper protection and somebody actively looking after it - without building your own internal security team.

Black Swan helps protect Microsoft 365, email, devices, identities and data while joining the pieces together and giving you a clearer view of what is working, what needs attention and what to do next.

You probably already have security tools. The bigger question is: who is making sure they actually work together?

Reduce the obvious routes attackers use first.
Add human-led monitoring where you need it.
Improve backup, recovery and resilience.
Get clearer evidence for insurers, clients and compliance.

No fixed shopping list. We start with what you already have, where the gaps are and what is actually worth fixing.

Black Swan Cyber Security Solutions supporting smaller organisations
Practical cyber security for organisations that need proper protection without enterprise-sized complexity.
30+ years in IT Practical technology experience behind the security advice.
Smaller organisations Designed for teams without their own internal security department.
Works alongside IT Add a cyber security layer without replacing a good existing provider.
Plain English Clear priorities without unnecessary fear, jargon or complexity.
The gap we usually find

Having security tools is not the same as having managed cyber security.

Most smaller organisations already have some protection: Microsoft Defender, antivirus, backups, multi-factor authentication or an IT support company.

The problem is often not the absence of technology. It is that the controls are disconnected, inconsistently configured or nobody is actively checking them.

Somebody still needs to join it all up.

Managed cyber security gives you clearer ownership, better visibility and somebody to turn to when an alert, insurer question or security decision needs attention.

What good managed security should achieve

Less guessing. Better visibility. Calmer decisions.

The goal is not to create more alerts or fill your inbox with technical reports.

It is to reduce the chance of a serious incident, spot meaningful problems earlier and make recovery less chaotic if something still gets through.

1

Be harder to compromise

Reduce common attack routes across accounts, devices, software, email and user access.

2

Spot suspicious activity earlier

Add visibility and human review where alerts need more than a dashboard and crossed fingers.

3

Recover with confidence

Protect important data and know what will happen if an account, device or system is compromised.

4

Show security is being handled

Provide clearer evidence for clients, insurers, tenders, Cyber Essentials and other assurance requirements.

What you actually receive

A managed service should be more than software licences.

The value is not simply having another security product installed. It is having somebody help decide what matters, configure the protection properly and stay involved afterwards.

An initial review of Microsoft 365, devices, email, backups and existing controls.
A priority plan separating urgent risks from sensible future improvements.
Deployment and configuration of the protection you agree to use.
Review of relevant security alerts and clear escalation where included.
Plain-English reporting on protection, issues and recommended next steps.
Help with insurer, client, supplier and Cyber Essentials questions.
A named contact for security decisions, not another portal to remember.
Regular reviews so protection can change as your organisation changes.
How it works

From uncertainty to better protection.

We do not start with a pre-built technology stack. We start with what you rely on, what you already have and why you are looking at security now.

Review

Understand your Microsoft 365 environment, devices, email, backups, support arrangements and immediate concerns.

Prioritise

Separate important gaps from things that can wait or are already adequately covered.

Protect

Deploy and configure the agreed controls around accounts, devices, email, patching and recovery.

Manage

Stay involved, review what matters, report clearly and improve protection as your organisation changes.

Tools alone vs managed security

The difference is not just software. It is ownership.

Security tools can be excellent. The question is what happens after they are installed.

Area
Tools alone
Managed security
Who watches alerts?
Tools alone Alerts may sit in dashboards until somebody happens to check them.
Managed security Relevant activity is reviewed according to the service you have selected.
Who keeps it configured?
Tools alone Default settings can remain unchanged long after installation.
Managed security Protection is configured around the environment and reviewed over time.
Who explains what matters?
Tools alone Business owners or IT staff are left interpreting technical dashboards.
Managed security You have somebody who can explain the issue, options and sensible next step.
Who improves things?
Tools alone Protection can stay unchanged while the organisation moves on.
Managed security Protection can evolve as your systems, people and requirements change.
Protection options

Start with the outcome. Then choose the level of protection.

You should not need a sales call just to find out whether managed cyber security is remotely within budget.

These are starting prices for some of our core managed protection and monitoring options, excluding VAT.

Practical baseline

Keep devices protected and patched

Nest Protect
From £3.99 per protected device / month ex VAT

A practical baseline for organisations that want stronger device protection without unnecessary complexity.

  • Managed endpoint protection
  • Patch management
  • Ransomware encryption protection
  • Asset visibility
Device + web protection

Stop more threats before users reach them

Cygnet Shield
From £5.99 per protected device / month ex VAT

Builds on the device protection with safer web access for people working wherever business takes them.

  • Everything in the core device protection
  • DNS and web protection
  • Block more malicious destinations
  • Useful away from the office network
24/7 managed monitoring

Make sure somebody is watching

Swan Guard Pro
From £13.99 per protected device / month ex VAT

For organisations that want suspicious activity investigated rather than simply recorded in a dashboard.

  • Managed threat monitoring
  • 24/7 human-led review
  • Escalation and response capability
  • Broader visibility than antivirus alone
Device + identity monitoring

Watch the devices and identities attackers go after

Huntress EDR + ITDR
EDR from £7 per protected device / month ex VAT
Huntress ITDR from £3.45 per user / month ex VAT

Human-led monitoring for suspicious activity across endpoints and Microsoft 365 identities.

Huntress helps investigate what is happening rather than leaving you with another alert to interpret yourself.

  • Managed EDR for laptops, desktops and servers
  • 24/7 human-led threat monitoring
  • Identity monitoring with Huntress ITDR
  • Suspicious login and account activity visibility
Advice first. Tools second. These products are useful starting points, not a compulsory ladder. If what you already have is doing a good job, we would rather work with it than sell you a replacement for the sake of another licence.
Why Black Swan?

A specialist security layer without enterprise complexity.

Black Swan Cyber Security Solutions is built for organisations that are too dependent on technology to leave cyber risk unmanaged, but do not need an enterprise-sized internal security team.

We can work directly with you, alongside your existing IT provider or with an internal IT person.

The aim is simple: use what already works, close the important gaps and make sure somebody understands the bigger picture.

Advice first. Tools second.

Is this right for you?

Built for smaller organisations that need proper protection without an internal security team.

The strongest fit is usually an organisation that depends heavily on Microsoft 365, email and cloud services and wants somebody to take ownership of the wider security picture.

You want more confidence

You have some protection already, but are not completely sure what is being checked, who owns which alerts or what would happen during an incident.

Somebody is asking harder questions

An insurer, customer, tender, board, regulator or Cyber Essentials assessment means "we have antivirus" is no longer enough.

You need stronger protection without more complexity

You do not want to build a security department. You want sensible controls, clear ownership and somebody to call.

Specialist support where needed

One core service. Different organisations.

Black Swan supports smaller organisations across the UK, with particular experience in education, care, professional services and small business.

Based in Chesterfield and supporting organisations across Derbyshire, Sheffield, South Yorkshire, Mansfield, North Nottinghamshire and the wider UK.

Common questions

Straight answers before you speak to us.

What should managed cyber security actually achieve?

You should be harder to compromise, more likely to spot suspicious activity early and better able to recover if something still gets through.

It should also make it easier to demonstrate to customers, insurers and other stakeholders that security is actively being managed.

Is managed cyber security the same as IT support?

No. IT support usually focuses on keeping systems working and helping users.

Managed cyber security focuses on reducing risk, spotting suspicious activity, protecting important systems and data and improving security over time.

The two can work together.

Can you work with our existing IT provider?

Yes. A good existing IT provider does not need replacing simply because you need more specialist cyber security.

Black Swan can work alongside internal IT or an outsourced MSP and provide the additional security layer.

Do you provide 24/7 monitoring?

Yes, where the selected service includes managed EDR, ITDR or MXDR.

We explain what is monitored, who reviews alerts, how escalation works and which responsibilities remain with you or your IT provider.

What is the difference between Huntress EDR and ITDR?

Huntress EDR focuses on activity taking place on laptops, desktops and servers.

Huntress ITDR focuses on identity-related risk, including suspicious activity involving Microsoft 365 accounts.

Using both can give you visibility across two attack areas criminals commonly target: the device and the identity.

What if we already use Microsoft Defender?

Microsoft Defender can form part of a strong security setup. The important questions are whether it is configured appropriately, who is monitoring relevant activity and what other controls sit around identity, email, backup and recovery.

We review what you already have before recommending that you replace anything.

Can you help with Cyber Essentials and cyber insurance?

Yes. We can help review the controls you already have, identify gaps and improve areas such as MFA, patching, device security, backups, access control and evidence.

How much does managed cyber security cost?

Core device protection starts from £3.99 per protected device per month excluding VAT with Nest Protect.

Cygnet Shield starts from £5.99 per protected device per month excluding VAT, while Swan Guard Pro starts from £13.99 and includes 24/7 managed monitoring.

Huntress Managed EDR starts from £7 per protected device per month excluding VAT, while Huntress ITDR starts from £3.45 per user per month excluding VAT.

Broader protection depends on the devices, users and services you need. We explain the full price before you commit.

What if we do not know which product we need?

You do not need to.

Start with what you are trying to improve: better device protection, safer Microsoft 365, email security, stronger recovery, monitoring or clearer evidence.

We can then work out whether the answer is Nest Protect, Huntress, Heimdal, email security, backup, a combination of services or simply a change to something you already have.

Start with clarity

Know what is protected. Know who is watching. Know what happens next.

Tell us what you rely on, what protection you already have and what is making you look at cyber security now. We will help you work out what is working, where the important gaps are and what is actually worth doing about them.

Meet Kevin: Founder of Black Swan

Concerned about cyber security? Need advice or a tailor-made quote? Kevin is here to help you! From actionable advice to helping you to see where you could be at risk, Kevin will help you to get your business on a path that is secure-by-design and ready for the unthinkable.

Ready to replace sleepless nights with peace of mind? It all starts with an informal chat! Either schedule a call by selecting a suitable date and time on the calendar or by clicking the button below to send us a message.