Email is the backbone of communication in schools and multi-academy trusts (MATs), facilitating everything from staff updates to parent correspondence. However, this reliance also brings a pressing risk: phishing attacks.
Cyber criminals send emails that appear legitimate, tricking recipients into handing over sensitive information or approving fraudulent transactions. For schools and MATs, the stakes are particularly high – financial losses, data breaches, and reputational damage can disrupt operations and erode trust.
Cyber security for schools has never been more critical. Meeting the DfE’s Cyber Security Standards for Schools is an essential step in safeguarding your institution. Let’s explore how phishing scams threaten schools and MATs and what steps you can take to protect against them.
Understanding the threat: Phishing in education
Schools and MATs are prime targets for phishing scams because of the sensitive data they handle and the high volume of communication with parents, staff, and suppliers. Cyber criminals exploit these interactions, sending emails that mimic trusted sources such as local authorities, exam boards, and even IT providers.
A 2023 study by the National Cyber Security Centre (NCSC) revealed that 83% of UK schools experienced at least one cyber incident in the past year, with phishing identified as the most common attack vector (69% of schools suffered a phishing attack).
The high cost of falling for phishing scams
The consequences of a successful phishing attack can be devastating:
- Financial loss: Scammers may divert school funds intended for essential supplies or payroll into fraudulent accounts.
- Data breaches: Sensitive student, staff, and parent information can be exposed, leading to potential legal and regulatory consequences under GDPR.
- Reputation damage: A breach can undermine trust among parents, staff, and the local community, making it harder to secure funding or attract new teachers.
Consider these alarming statistics:
- The average cost of a UK data breach in 2024 is £3.8 million, according to IBM’s Cost of a Data Breach Report.
- The NCSC reports that 25% of phishing emails are opened by recipients.
- Over 90% of cyber attacks start with a phishing email, making it the top entry point for hackers.
Why schools and MATs are targeted
- High volume of communication: Schools regularly handle emails about invoices, funding, and contracts. Phishing emails disguised as these communications can easily slip through.
- Budget constraints: Limited IT budgets often mean outdated or non-existent email security systems, leaving schools more vulnerable to attacks.
- Frequent staff changes: High staff turnover can lead to gaps in training on recognising phishing threats, especially for new teachers or supply staff.
Best practices for phishing prevention
Protecting your school or MAT against phishing requires a combination of robust technology and ongoing training. Here’s how you can build your defences:
1. Invest in Advanced Email Security
Email protection tools such as Avanan, Proofpoint, and Sophos can filter out phishing attempts before they reach inboxes. These tools flag suspicious links, attachments, and senders, reducing the risk of human error. Partnering with a trusted IT provider, like Black Swan, ensures these solutions are correctly implemented and maintained.
2. Train Staff Regularly
Educating staff is critical. Hold workshops to teach employees how to identify phishing attempts, such as unexpected requests for payments or login details. Simulated phishing exercises are also effective in raising awareness and improving responses over time.
3. Verify Financial Transactions
A common phishing scam involves redirecting payments. Implement procedures requiring verbal confirmation for any significant or unusual financial requests. This simple step can prevent costly mistakes.
Moving forward with confidence
Phishing attacks are a growing threat for schools and MATs, but proactive measures can significantly reduce the risks. By investing in email security tools, regular training, and clear procedures, you can safeguard your school’s funds, data, and reputation.
Phishing is just one aspect of cyber security. To learn more about creating a secure digital environment for your school or MAT, please get in touch.
