Huntress Managed EDR for Small Businesses
Huntress Managed EDR is a 24/7 managed endpoint detection and response service for laptops, desktops and servers. It combines EDR technology with human security analysts who investigate suspicious activity, support containment and provide clear remediation guidance, giving smaller organisations proper endpoint monitoring without needing to build their own Security Operations Centre.
Black Swan deploys and supports Huntress from £7 per protected endpoint per month ex VAT, with a 12-month minimum term.
When a device starts behaving strangely, make sure somebody investigates.
Huntress Managed EDRHuntress monitors laptops, desktops and servers for suspicious activity, backed by a 24/7 Security Operations Centre and human analysts who investigate what actually matters.
It is designed for smaller organisations that need proper endpoint detection and response without building their own internal security team.
- 24/7 endpoint monitoring
- Human-led investigation
- Attack disruption
- Clear remediation guidance
No hard sell. We will help you decide whether managed EDR is the right answer, or whether another security gap should come first.
More alerts are not the answer if nobody has time to investigate them.
Many organisations already have antivirus, Microsoft Defender or another endpoint security product.
The bigger gap often appears after something suspicious is detected. Who reviews it? Who decides whether it matters? Who knows what should happen next?
Security tools create alerts
Useful information can still sit unnoticed if the person responsible is busy, unavailable or unsure what the alert means.
Attacks do not keep office hours
Suspicious activity can happen overnight, at weekends or while your normal IT support is offline.
Knowing something happened is not enough
Somebody still needs to determine whether the activity is harmless, suspicious or the start of a real incident.
The important question is not just "Do we have EDR?" It is "Who checks the alerts when something looks wrong?"
Glitch & Black Swan explain
Glitch didn't download a virus.
"No dodgy attachment. No obvious malware. I just used what was already on the computer."
Glitch, feeling rather pleased with himself
Not every attack starts with an obvious malicious file. Attackers can use scripts, built-in Windows tools, unusual processes and other techniques that may look very different from traditional malware.
Huntress Managed EDR looks at what protected laptops, desktops and servers are doing. It watches for suspicious behaviour, persistence, unusual commands and other signs that somebody may be trying to gain or keep access.
"The question isn't only what file appeared. It's what the device is doing - and why."
Black SwanWhen something looks wrong, it is not simply added to another dashboard. Huntress analysts investigate it.
And sometimes Huntress can act before the investigation is finished.
Huntress's Attack Disruption Engine can interrupt certain attacker techniques directly on the endpoint while the 24/7 Security Operations Centre investigates what is happening.
That includes protection designed around fast-moving attacker behaviour such as some ransomware and ClickFix-style techniques.
Huntress provides the technology and 24/7 security team. Black Swan helps make it work in your environment.
We help deploy Huntress, work alongside your existing IT provider and help turn confirmed security findings into practical action.
Clear scope matters. Huntress Managed EDR focuses on endpoints - laptops, desktops and servers. Microsoft 365 identities, email security, patching and backup are separate parts of the wider security picture.
Black Swan is featured in an official Huntress success story.
Huntress published a case study showing how Black Swan uses Huntress Managed EDR to protect UK schools, including outside normal school and IT support hours.
Figures above are taken from the case study published by Huntress and relate to Black Swan's work protecting UK schools at the time of publication.
Endpoint detection with a managed security team behind it.
Huntress is not simply another endpoint dashboard. The managed layer is the important difference.
Endpoint Detection & Response
Monitor laptops, desktops and servers for suspicious behaviour, attacker activity and signs of compromise.
24/7 SOC coverage
Huntress analysts monitor security activity around the clock, including when your normal team is offline.
Human investigation
Analysts review suspicious activity, reduce the noise and determine whether something really needs action.
Clear response guidance
When action is needed, you get practical remediation guidance rather than another vague security warning.
Detect. Investigate. Act.
This is where managed EDR becomes different from simply installing another security tool.
Suspicious activity is detected
Huntress monitors endpoint behaviour for activity that may indicate an attacker or compromise.
Analysts investigate
The Huntress SOC reviews the activity and works out whether it is harmless, suspicious or something that requires action.
You get clear next steps
Where action is required, Huntress provides remediation guidance and appropriate containment support.
Huntress does not only detect certain attacks. It can help interrupt them.
Some attacks move too quickly to wait for a normal alert-and-response process.
Huntress includes an Attack Disruption Engine designed to interrupt certain attacker techniques directly on the endpoint while the SOC investigates.
Buy the analysts time
Disrupting malicious activity can reduce the time an attacker has to continue their next step.
Interrupt certain fast-moving attacks
The capability is designed to respond to certain attacker behaviours, including techniques associated with ransomware and ClickFix-style attacks.
Keep humans in the loop
Attack disruption does not replace the Huntress security analysts. It works alongside their investigation and response.
Good cyber security is often about buying time. Interrupt the attack, investigate what happened and reduce the chance of a small compromise becoming a major incident.
Huntress does not automatically mean ripping out what you already have.
Many organisations already use Microsoft Defender or another established endpoint protection product. Huntress can often work alongside existing protection.
The important difference is not simply the logo on the antivirus product. It is who investigates suspicious endpoint activity.
Protection and security signals
Microsoft Defender and other endpoint tools can provide useful protection, detections and security alerts.
Somebody still needs to monitor, interpret and respond to the relevant alerts.
Add the investigation layer
Huntress adds 24/7 analyst review, validation, investigation, containment support and remediation guidance.
That can make sense when you do not have your own SOC watching endpoint activity.
If you already use Microsoft Defender, the first question is not "Do we need another tool?" It is "Who is monitoring suspicious activity and helping us respond?"
Managed EDR protects endpoints. It does not replace every other security control.
Laptops, desktops and servers are an important attack surface, but they are only part of the wider picture.
It does not replace identity security
Microsoft 365 account compromise, suspicious logins and identity-based attacks need separate monitoring and controls.
It does not replace email security
Phishing, business email compromise and malicious messages may still justify specialist email protection.
It does not replace backup or patching
Good recovery and keeping software up to date remain important, even when endpoint threats are actively monitored.
Clear starting price for managed endpoint protection.
Pricing is based on protected endpoints, such as laptops, desktops and servers.
The service has a 12-month minimum term. Volume and education discounts may be available.
A good fit when the devices matter, but nobody is watching them 24/7.
Huntress may fit when...
- You have laptops, desktops or servers that matter to the organisation.
- You have antivirus or Defender, but nobody actively reviews endpoint alerts 24/7.
- Your insurer, customer or tender asks about EDR or managed detection.
- You want suspicious activity investigated, not simply logged.
- You do not have your own internal SOC or security analysts.
- You want stronger endpoint monitoring without replacing a good IT provider.
Something else may need attention first when...
- Your biggest concern is Microsoft 365 account compromise rather than endpoint activity.
- Basic patching, MFA or backup are not yet under control.
- You mainly need advanced email security.
- You already have a mature internal SOC monitoring endpoints properly.
- You simply want the cheapest antivirus licence available.
Huntress provides the security team. We help make it work in your environment.
Deployment without guesswork
We help identify which laptops, desktops and servers need protecting and support the rollout.
Work alongside existing IT
Huntress can add a specialist security layer without replacing a good MSP, outsourced provider or internal IT team.
Join up the wider picture
If the real gap is identity, email, patching, backup or something else, we can help identify that too.
Black Swan is featured in Huntress's own case study, providing published evidence of our experience using Huntress in real UK environments.
Straight answers about Huntress Managed EDR.
What is Huntress Managed EDR?
Huntress Managed EDR is an endpoint detection and response service for laptops, desktops and servers.
It combines endpoint monitoring with 24/7 analyst review, human investigation, containment support and remediation guidance when suspicious activity is found.
What is the difference between antivirus and EDR?
Antivirus provides an important preventative layer and is designed to identify and block malicious software.
EDR looks more closely at behaviour and activity on the endpoint, helping identify signs that an attacker may already be doing something suspicious.
Is Huntress EDR or MDR?
Huntress provides endpoint detection and response technology with a managed security layer.
In practical terms, you get EDR capability plus human-led monitoring, investigation and response support commonly associated with managed detection and response.
Does Huntress replace Microsoft Defender?
Not necessarily. Huntress can often work alongside Microsoft Defender and other established endpoint protection.
The main additional value is the managed investigation and response layer.
What happens when Huntress detects a threat?
Huntress analysts investigate the activity and determine whether it is malicious.
Where action is required, remediation guidance is provided and appropriate containment actions may be used to help reduce the risk while the incident is investigated.
Can Huntress stop ransomware?
No security product can guarantee that every ransomware attack will be stopped.
Huntress includes its Attack Disruption Engine, which is designed to interrupt certain attacker techniques while the SOC investigates the wider activity.
What are ClickFix attacks?
ClickFix attacks trick a user into running commands themselves, often by pretending they need to fix a CAPTCHA, browser or document problem.
Huntress's Attack Disruption capability is designed to help interrupt certain ClickFix-style malicious executions.
Is Huntress suitable for small businesses?
It can be particularly useful for smaller organisations that need endpoint monitoring and human investigation but do not have their own internal SOC or dedicated cyber security analysts.
Can Huntress work alongside our existing IT company?
Yes. Black Swan can provide Huntress as an additional managed security layer alongside your existing MSP, outsourced IT provider or internal IT team.
How much does Huntress Managed EDR cost in the UK?
Black Swan supplies Huntress Managed EDR from £7 per protected endpoint per month ex VAT, with a 12-month minimum term.
Volume and education discounts may be available. You can also read our Huntress pricing guide .
Huntress can cover other parts of the attack path too.
Managed EDR focuses on laptops, desktops and servers. These other Huntress services cover different gaps.
Huntress ITDR
Monitor Microsoft 365 identities and investigate suspicious account activity.
Huntress Managed ISPM
Find and improve Microsoft 365 configuration weaknesses before attackers rely on them.
Huntress SIEM
Extend managed visibility beyond endpoint devices into security logs from the wider environment.
Huntress managed security stack
See how EDR, identity, SIEM and other Huntress services fit together.
Do you need another security tool, or do you need somebody investigating the alerts?
Tell us what endpoint protection you already use, who currently reviews security alerts and what your insurer, customer or leadership team is asking for. We will help you work out whether Huntress Managed EDR is the right next step.
Meet Kevin: Founder of Black Swan
Concerned about cyber security? Need advice or a tailor-made quote? Kevin is here to help you!
From actionable advice to helping you to see where you could be at risk, Kevin will help you to get your business on a path that is secure-by-design and ready for the unthinkable.
Ready to replace sleepless nights with peace of mind? It all starts with an informal chat!
Either schedule a call by selecting a suitable date and time on the calendar or by clicking the button below to send us a message.