Cyber security support for insurance brokers

Helping your clients reduce cyber risk before it becomes a claim.

Your clients are being asked more questions about cyber security than ever. Sometimes that happens at renewal. Sometimes after a proposal form lands in front of them. Sometimes after a near miss, when they realise “our IT company handles that” is not quite the same as being properly prepared.

That’s where we come in.

At Black Swan Cyber Security Solutions, we support insurance brokers by helping their clients understand what is actually in place, where the gaps are, and what needs attention before those gaps turn into a bigger problem.

We are not an insurance broker. We are not here to advise on cover wording or policy terms.

We help your clients put sensible cyber controls in place so your conversations are easier, your clients are better prepared, and the risk of a messy situation later is reduced.

Why insurance brokers work with us

Many businesses believe they are covered because they have antivirus, backups, or an IT provider.

The reality is usually more complicated than that.

A business might have:

backups that have never been tested
multi-factor authentication only enabled in some places
patching that happens inconsistently
email protection that looks fine until someone clicks the wrong thing
no clear evidence of what controls are actually in place

That creates friction at renewal and stress when a client is trying to answer insurer questions with confidence.

We help cut through that.

Our role is to give your clients a clearer picture of their cyber readiness, explain things in plain English and help them improve the basics that insurers increasingly care about.

Common situations where we can help

You may already hear things like:

“We’ve got good IT, so we should be fine.”

“We only need cyber insurance because the form says so.”

“We’ve got backups, but I’m not sure what they actually cover.”

“Our provider says it’s secure, but I don’t really know what that means.”

Those are the moments where a trusted cyber partner helps.

We can support clients who need help with:

multi-factor authentication
endpoint protection
ransomware resilience
email security
patch and vulnerability management
backup and recovery readiness
cyber awareness and phishing risk
Cyber Essentials preparation
general cyber hygiene before renewal

What this means for your clients

We help businesses move from assumptions to evidence.

That matters because a lot of cyber risk sits in the gap between what a client thinks is in place and what is really there.

By working with Black Swan, your clients can get:

a clearer understanding of their current position
practical guidance without the jargon
support putting the right controls in place
a stronger footing for insurance and compliance conversations
less chance of finding out too late that something important was missing

Just as importantly, it gives them confidence – and for many business owners, that confidence is half the battle.

What this means for you as a broker

This is not about adding more work to your day.

It is about having someone you trust to help clients with the technical side when cyber security questions come up.

That can help you:

have stronger renewal conversations
support clients who are unsure how to answer cyber questions
add value without trying to become a cyber specialist yourself
show clients you are looking at their wider risk picture
reduce the chance of uncomfortable surprises later

It also helps position you as a broker who thinks beyond the policy – that is often what clients remember.

Our approach

We keep things practical.

No fear tactics. No overblown language. No long-winded reports full of jargon.

We look at what matters, explain it clearly and help clients improve the areas that make the biggest difference.

That often includes:

reviewing the controls they already have
identifying obvious gaps and weak spots
giving straightforward recommendations
helping them prioritise what needs doing first
supporting them with implementation where needed

Sometimes a client is in better shape than they thought.

Sometimes there are issues that need addressing.

Either way, they leave with more clarity than they started with.

A simple starting point for your clients

Cyber Risk & Insurance Readiness Check

This is the easiest way to start the conversation.

Our readiness check is designed to give your clients a practical overview of where they stand without turning it into a major project.

It includes:

a review of core cyber controls
a simple traffic-light summary
clear, plain-English findings
practical next steps
no obligation

It is useful for clients who:

are renewing cyber cover
are being asked technical questions they cannot confidently answer
want reassurance that their controls are fit for purpose
have grown quickly and are not sure whether their security has kept pace

Areas we commonly look at

The exact review depends on the client, but common areas include:

Multi-Factor Authentication

Is it enabled where it should be, or only in a few places?

Email Security

Could phishing, invoice fraud, or account compromise slip through?

Endpoint Protection

Are laptops and desktops properly protected and monitored?

Patching

Are vulnerabilities being dealt with promptly, or left open too long?

Backup & Recovery

Do backups exist, and would they actually help in a real incident?

Access Control

Who has access to what, and is that access still appropriate?

Security Awareness

Would staff recognise the warning signs of phishing or social engineering?

Who we support

We work with organisations across Chesterfield, Sheffield, Derbyshire and the wider UK, including:

small and medium-sized businesses
schools and trusts
care providers
charities
professional services firms
growing businesses with increasing cyber and compliance demands

That breadth helps, because it means we understand the very different pressures your clients may be working under.

Why Black Swan

We are not a volume operation trying to force every client into the same mould.

We work in a way that is practical, honest and tailored to the client in front of us.

Clients value that because they do not need another lecture. They need someone who can explain what matters, what does not, and what to do next.

Partners value it because they know we will look after the relationship properly.

We are based in Chesterfield, support organisations locally and across the UK, and bring over 20 years of real-world IT and cyber experience to the table.

How partner relationships work

We like to keep things simple.

If a client needs help with cyber readiness, you introduce us.

If one of our clients needs help with insurance and you are the right fit, we introduce you.

No awkward overlap. No stepping on toes. No trying to own the whole relationship.

Just sensible collaboration that helps the client.

A good fit for brokers who…

want to add real value to client conversations
are seeing more cyber-related questions at renewal
want a trusted technical partner they can refer with confidence
would rather prevent problems than deal with the fallout later
see cyber as part of a wider business risk conversation

Let’s talk

If you are an insurance broker looking for a trusted cyber security partner for your clients, we would be glad to have a conversation.

No hard sell. Just a practical chat about the kinds of issues your clients are facing and where we may be able to help.

Book a conversation

Backed by the world's leading cyber defenders

Meet Kevin: Founder & lead security consultant

Kevin has spent over 20 years solving real-world IT and cyber security challenges for organisations like yours. His approach is refreshingly straightforward: listen first, understand your constraints, then build security that actually works within your budget and compliance requirements.

Beyond technical expertise, Kevin brings a deep understanding of how organisations really operate, gained through years serving as a Parish Councillor, school governor, and charity trustee. He knows what it’s like to balance competing priorities, stretch budgets, and maintain public trust.

Whether you’re dealing with a security incident or simply want an honest assessment of your current protection, Kevin provides clear guidance without the sales pitch.

Ready to discuss your security needs?

Contact Kevin directly – no lengthy sales process, just practical advice from someone who genuinely wants to help.