Book a free 30 minute consultation

Cyber Security for Counsellors, Therapists & Small Therapy Practices

Protect client confidentiality without the tech stress.  You didn’t get into therapy to learn about ransomware and GDPR. We help solo and small practitioners like you protect client notes, emails and devices – simply, calmly and without jargon.

Cyber security for counsellors & therapists

Protect client confidentiality without the tech stress.

You didn’t train as a counsellor, psychotherapist or therapist to spend your evenings worrying about ransomware, phishing, GDPR and backups.

We help solo practitioners and small therapy practices protect client notes, email, devices and online sessions simply, calmly and without jargon.

Counselling session in a therapy practice
Why this matters

Client trust does not stop at the therapy room door.

Your work depends on confidentiality. Every day you may handle session notes, assessments, intake forms, referral letters, emails from clients, case histories and ID documents.

Many therapists use laptops, mobiles, tablets, cloud storage, email and video tools across home, clinic and shared practice settings. That can work well, but only when the right protection is in place.

In plain English: we add practical protection around the tools you already use, without changing the way you work.

What we often see

Small risks that can quietly build up.

  • Personal laptops used for client notes with limited protection.
  • Email accounts holding sensitive client conversations.
  • Intake forms and ID documents shared through standard email.
  • Cloud storage used without clear access control.
  • Weak passwords or reused passwords across practice systems.
  • Online sessions relying on accounts that are not properly secured.
  • Backups in place, but no confidence they would recover properly.
A simple plan

Review. Protect. Support.

You do not need a complicated cyber security project. You need calm advice, sensible controls and someone to help when something feels off.

1

Review

We look at where your client notes, emails, forms, devices and cloud accounts are stored and accessed.

2

Protect

We recommend practical protection for your accounts, devices, email, passwords and backups.

3

Support

You get human help, clear advice and ongoing support without scare tactics or technical waffle.

What we protect

Practical protection around your client records, email and devices.

Client notes

Help protect notes against accidental loss, theft, malware and ransomware.

Email

Reduce the risk of phishing, fake appointment requests and account compromise.

Remote work

Support safer working from home, shared practices, clinics and online sessions.

Cloud tools

Improve access control around cloud storage, forms, documents and practice systems.

Devices

Protect laptops, mobiles and tablets used for client communication and records.

Recovery

Make sure important emails, files and records can be recovered if something goes wrong.

Who this is for

Built for people, not tech experts.

  • Counsellors and psychotherapists.
  • CBT, EMDR and trauma therapists.
  • Integrative, person-centred and humanistic practitioners.
  • Small therapy practices.
  • Clinical supervisors and supervision groups.
  • Online therapists working remotely.
  • Coaches or mentors handling sensitive client conversations.
Who this may not suit

A good fit matters.

  • If you want to ignore weak passwords and shared access.
  • If you want cyber security to be a one-off tick-box task.
  • If you do not want to review where client data is stored.
  • If you need large enterprise security consultancy rather than small practice support.

If you want calm, practical support that protects your practice without overwhelming you, this is likely a good fit.

Local and UK support

Cyber security for counsellors and therapists in Chesterfield, Derbyshire, Sheffield and across the UK.

Black Swan Cyber Security Solutions is based in Chesterfield and supports small organisations across Derbyshire, South Yorkshire and the wider UK.

We understand that therapy professionals need clear advice, confidential handling and a calm approach. No jargon. No pushy sales. Just practical help to protect the systems behind your practice.

Helpful signpost

Looking for therapy or online counselling support?

Some people land on this page while searching for cyber therapy, cyber counselling or cyber psychology services. That is not what we provide.

We help counsellors, therapists and small therapy practices protect sensitive data, secure client records and reduce cyber risk.

If you need therapy support

If you need to secure your practice

You are in the right place. We help protect Microsoft 365 accounts, devices, backups, phishing risk and access to sensitive client information.

FAQs

Questions therapists often ask.

Do I need to change anything about how I store notes?

Not necessarily. We start by looking at what you already use, then help make it safer. The aim is to protect your current way of working where possible.

Do you work with therapists who are not technical?

Yes. This service is designed for non-technical practitioners. We explain things calmly, avoid jargon and focus on practical protection.

Do I need to change my IT provider?

No. If you already have IT support, we can work alongside them. They keep systems running. We help strengthen the cyber security around your client data, accounts and devices.

Is this suitable for remote or hybrid working?

Yes. Many therapists work from home, shared practices or online. We help protect devices, accounts, email and cloud tools wherever you work.

Is this affordable for a solo therapist?

Yes. The service is structured for solo practitioners and small practices. We focus on the highest-risk areas first, rather than pushing unnecessary tools.

Can you help with cyber insurance or GDPR evidence?

Yes. We can help with the technical security side and provide clearer evidence around controls such as MFA, backups, email security, password management and device protection. This does not replace legal or data protection advice.

Next step

Keep your client notes and confidential conversations safer.

Book a quick, calm security check. We’ll talk through how you currently store notes, use email, manage devices and protect client information.

No jargon. No pressure. Just practical advice.

Meet Kevin: Founder of Black Swan

Concerned about cyber security? Need advice or a tailor-made quote? Kevin is here to help you! From actionable advice to helping you to see where you could be at risk, Kevin will help you to get your business on a path that is secure-by-design and ready for the unthinkable.

Ready to replace sleepless nights with peace of mind? It all starts with an informal chat! Either schedule a call by selecting a suitable date and time on the calendar or by clicking the button below to send us a message.

Stay ahead of cyber threats - Subscribe to the Black Swan newsletter

Protect your school or business with expert advice tailored to schools and small businesses. Get the latest cyber threat insights, practical data protection tips, and guidance on password security, ransomware prevention, and compliance – all delivered straight to your inbox.

Join the Black Swan community today and take charge of your cyber security.

Click here to preview an example newsletter and see what you’ll gain by subscribing!