Cyber Security for Counsellors, Therapists & Small Therapy Practices
Protect client confidentiality without the tech stress. You didn’t get into therapy to learn about ransomware and GDPR. We help solo and small practitioners like you protect client notes, emails and devices – simply, calmly and without jargon.
Protect client confidentiality without the tech stress.
You didn’t train as a counsellor, psychotherapist or therapist to spend your evenings worrying about ransomware, phishing, GDPR and backups.
We help solo practitioners and small therapy practices protect client notes, email, devices and online sessions simply, calmly and without jargon.

Client trust does not stop at the therapy room door.
Your work depends on confidentiality. Every day you may handle session notes, assessments, intake forms, referral letters, emails from clients, case histories and ID documents.
Many therapists use laptops, mobiles, tablets, cloud storage, email and video tools across home, clinic and shared practice settings. That can work well, but only when the right protection is in place.
In plain English: we add practical protection around the tools you already use, without changing the way you work.
Small risks that can quietly build up.
- Personal laptops used for client notes with limited protection.
- Email accounts holding sensitive client conversations.
- Intake forms and ID documents shared through standard email.
- Cloud storage used without clear access control.
- Weak passwords or reused passwords across practice systems.
- Online sessions relying on accounts that are not properly secured.
- Backups in place, but no confidence they would recover properly.
Review. Protect. Support.
You do not need a complicated cyber security project. You need calm advice, sensible controls and someone to help when something feels off.
Review
We look at where your client notes, emails, forms, devices and cloud accounts are stored and accessed.
Protect
We recommend practical protection for your accounts, devices, email, passwords and backups.
Support
You get human help, clear advice and ongoing support without scare tactics or technical waffle.
Practical protection around your client records, email and devices.
Client notes
Help protect notes against accidental loss, theft, malware and ransomware.
Reduce the risk of phishing, fake appointment requests and account compromise.
Remote work
Support safer working from home, shared practices, clinics and online sessions.
Cloud tools
Improve access control around cloud storage, forms, documents and practice systems.
Devices
Protect laptops, mobiles and tablets used for client communication and records.
Recovery
Make sure important emails, files and records can be recovered if something goes wrong.
Useful tools for small therapy practices.
For counsellors, therapists and small practices, cyber security is often about protecting confidential information, reducing the risk of email or account compromise, and making sure client records can still be accessed if something goes wrong.
Reduce phishing and suspicious emails
Help stop malicious emails, impersonation attempts and harmful links before they reach your inbox.
IdentityProtect practice logins
Detect suspicious logins and unusual account activity before they turn into a bigger problem.
PasswordsUse stronger password management
Secure client-facing and admin accounts with safer password storage and easier access control.
Cloud backupProtect Microsoft 365 emails and files
Safeguard emails, OneDrive files and shared documents used in the day-to-day running of the practice.
RecoveryRecover client records and devices quickly
Keep laptops and important practice data recoverable if something is deleted, damaged or encrypted.
Monitoring24/7 monitored endpoint protection
Add continuous monitoring to the devices your practice relies on, with help responding if something looks wrong.
TrainingBuild confidence through awareness training
Help staff recognise suspicious emails, fake links and common social engineering attempts.
Cyber EssentialsStrengthen your baseline
A useful next step if you want a recognised baseline for protecting sensitive information.
Built for people, not tech experts.
- Counsellors and psychotherapists.
- CBT, EMDR and trauma therapists.
- Integrative, person-centred and humanistic practitioners.
- Small therapy practices.
- Clinical supervisors and supervision groups.
- Online therapists working remotely.
- Coaches or mentors handling sensitive client conversations.
A good fit matters.
- If you want to ignore weak passwords and shared access.
- If you want cyber security to be a one-off tick-box task.
- If you do not want to review where client data is stored.
- If you need large enterprise security consultancy rather than small practice support.
If you want calm, practical support that protects your practice without overwhelming you, this is likely a good fit.
Cyber security for counsellors and therapists in Chesterfield, Derbyshire, Sheffield and across the UK.
Black Swan Cyber Security Solutions is based in Chesterfield and supports small organisations across Derbyshire, South Yorkshire and the wider UK.
We understand that therapy professionals need clear advice, confidential handling and a calm approach. No jargon. No pushy sales. Just practical help to protect the systems behind your practice.
Looking for therapy or online counselling support?
Some people land on this page while searching for cyber therapy, cyber counselling or cyber psychology services. That is not what we provide.
We help counsellors, therapists and small therapy practices protect sensitive data, secure client records and reduce cyber risk.
If you need therapy support
If you need to secure your practice
You are in the right place. We help protect Microsoft 365 accounts, devices, backups, phishing risk and access to sensitive client information.
Questions therapists often ask.
Do I need to change anything about how I store notes?
Not necessarily. We start by looking at what you already use, then help make it safer. The aim is to protect your current way of working where possible.
Do you work with therapists who are not technical?
Yes. This service is designed for non-technical practitioners. We explain things calmly, avoid jargon and focus on practical protection.
Do I need to change my IT provider?
No. If you already have IT support, we can work alongside them. They keep systems running. We help strengthen the cyber security around your client data, accounts and devices.
Is this suitable for remote or hybrid working?
Yes. Many therapists work from home, shared practices or online. We help protect devices, accounts, email and cloud tools wherever you work.
Is this affordable for a solo therapist?
Yes. The service is structured for solo practitioners and small practices. We focus on the highest-risk areas first, rather than pushing unnecessary tools.
Can you help with cyber insurance or GDPR evidence?
Yes. We can help with the technical security side and provide clearer evidence around controls such as MFA, backups, email security, password management and device protection. This does not replace legal or data protection advice.
Keep your client notes and confidential conversations safer.
Book a quick, calm security check. We’ll talk through how you currently store notes, use email, manage devices and protect client information.
No jargon. No pressure. Just practical advice.
Cyber security support for different types of organisations
This page is part of our wider industry cyber security hub, covering schools, care providers, charities, professional services, trades, health providers and small businesses across Chesterfield, Derbyshire, Sheffield and South Yorkshire.

Meet Kevin: Founder of Black Swan
Concerned about cyber security? Need advice or a tailor-made quote? Kevin is here to help you!
From actionable advice to helping you to see where you could be at risk, Kevin will help you to get your business on a path that is secure-by-design and ready for the unthinkable.
Ready to replace sleepless nights with peace of mind? It all starts with an informal chat!
Either schedule a call by selecting a suitable date and time on the calendar or by clicking the button below to send us a message.
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