Cyber Security for Care Homes, Domiciliary Care & Health Providers
Protect care records, MAR charts, clinical notes and staff systems with a dedicated security layer that supports DSPT, GDPR and cyber insurance requirements
Protect care records, medication systems and the people who rely on you.
Care homes and domiciliary care providers rely on digital systems every day. Care plans, MAR charts, rotas, staff devices, medication records, payroll, secure messaging and clinical notes all need to stay available and protected.
If those systems are compromised, care can be disrupted quickly. We help care providers put a dedicated security layer around the systems, devices and accounts that keep services running.
This supports DSPT, GDPR and cyber insurance requirements without expecting your team to become cyber security experts.
Your care service depends on digital systems. Let’s make sure they’re protected.
Your IT provider keeps your systems running. Our security overlay helps protect those systems from the attacks that cause the most disruption.
That means stronger protection around email, Microsoft 365, mobile devices, staff accounts, backups and the systems used for care planning, medication management and communication.
The aim is not to create extra admin. It is to reduce risk, support compliance and keep care moving when something suspicious happens.
Care providers have more digital risk than many people realise.
Care records
Electronic care plans, assessments, clinical notes and communication records.
Medication systems
MAR charts, medication records and systems used to support safe care delivery.
Staff devices
Mobiles, tablets, laptops and desktops used across sites or in the community.
Cloud systems
Email, secure messaging, rota systems, HR, payroll and Microsoft 365 data.
The gaps are usually caused by pressure, pace and busy care environments.
- Shared accounts used across care teams or office staff.
- Mobile devices used on rounds without enough protection.
- Email inboxes receiving fake pharmacy, supplier or local authority messages.
- Backups assumed to be working, but not tested properly.
- Former staff accounts still active after people leave.
- Microsoft 365 accounts protected by MFA, but with little monitoring for suspicious behaviour.
- Care planning, rota or medication systems accessed from unmanaged devices.
- DSPT evidence gathered in a last-minute rush.
- Cyber insurance questions causing confusion around what is actually in place.
- Staff expected to spot phishing emails while working under pressure.
Protection that fits around care, not the other way round.
24/7 monitoring for care environments
Continuous oversight of devices and systems, with support when something unusual happens.
Email securityReduce phishing and impersonation
Stop fake emails pretending to be suppliers, families, pharmacies or local authorities before they reach your team.
Identity protectionDetect suspicious logins early
Monitor Microsoft 365 access and help protect accounts used across care teams, managers and finance staff.
Device securityProtect care home devices
Secure laptops and desktops used by staff across sites, offices and shared working spaces.
Mobile securityProtect staff mobile devices
Secure phones and tablets used by care staff, reducing risk from unsafe apps, phishing links and unsecured networks.
Domain protectionProtect your organisation’s reputation
Prevent attackers spoofing your domain and sending convincing fraudulent emails to staff, families or contacts.
Cloud backupProtect emails and care records
Safeguard communication, documentation and shared files used across your organisation.
RecoveryRestore systems quickly
Recover devices and data after ransomware, system failure or accidental loss, helping keep services running.
TrainingSupport staff awareness
Help staff recognise phishing emails and reduce the risk of mistakes in a busy care environment.
Clear evidence helps managers, owners, insurers and stakeholders.
We provide practical help with the parts of DSPT that relate to cyber security. We review your setup, flag the gaps and help you understand what evidence you may need.
- DSPT gap review and recommendations.
- Support around GDPR security expectations.
- Evidence-friendly security reviews.
- Cyber insurance control checks.
- Quarterly security reviews for leadership teams.
It strengthens your existing setup without adding unnecessary complexity.
Enhances your IT
Your IT provider keeps systems running. We add the cyber security layer around devices, accounts, email and backups.
Reduces downtime risk
Ransomware, account compromise and lost access can affect care quickly. Better monitoring helps reduce that risk.
Supports compliance
DSPT, GDPR and cyber insurance questions become easier when controls, evidence and reviews are clearer.
Protects mobile care work
Ideal for domiciliary care teams, visiting staff and providers using phones, tablets, rotas and messaging apps.
Affordable for smaller teams
Options can be scaled for small care teams, micro-providers and independent care homes.
Keeps care at the centre
Security should protect the service, not slow down busy staff who are already stretched.
Questions care providers often ask.
Does this help with DSPT?
Yes. We can help with the cyber security parts of DSPT by reviewing your setup, flagging gaps and helping you gather clearer evidence for your submission.
Do you support cloud care systems like Nourish, Birdie or CarePlanner?
Yes. Our protection focuses on the devices, accounts, email, identity access and backups connected to those systems. We help protect the routes people use to access them.
Is this suitable for domiciliary care providers and home-care teams?
Yes. Home-care services rely heavily on mobile devices, rotas and messaging apps. We can help protect staff devices, accounts and care records while staff work remotely.
Does this help with cyber insurance?
Yes. We can help you understand and evidence controls around MFA, backups, endpoint protection, email security, training, monitoring and response.
How much does cyber security for care homes cost?
It depends on the number of devices, accounts and the level of protection needed. We keep options practical for small care teams, micro-providers and independent care homes.
Do you replace our IT provider?
No. We can work alongside your current IT provider. They keep systems running; we add security monitoring, email protection, identity checks, backup guidance and cyber risk support.
Protect your residents, service users and the systems your team depends on.
If your care service relies on digital care plans, MAR charts, staff mobiles, email, rotas, payroll or Microsoft 365, we can help you put practical protection around it.
Cyber security support for different types of organisations
This page is part of our wider industry cyber security hub, covering schools, care providers, charities, professional services, trades, health providers and small businesses across Chesterfield, Derbyshire, Sheffield and South Yorkshire.
Meet Kevin: Founder of Black Swan
Concerned about cyber security? Need advice or a tailor-made quote? Kevin is here to help you!
From actionable advice to helping you to see where you could be at risk, Kevin will help you to get your business on a path that is secure-by-design and ready for the unthinkable.
Ready to replace sleepless nights with peace of mind? It all starts with an informal chat!
Either schedule a call by selecting a suitable date and time on the calendar or by clicking the button below to send us a message.