Contact Black Swan
Cyber security support for schools, nurseries, care providers, charities and small businesses across Derbyshire & South Yorkshire
Need help with Microsoft 365 security, Cyber Essentials, backups, phishing protection, endpoint security or local IT support? Tell us what you are trying to sort out and we’ll point you in the right direction.
Email is usually best as we’re often onsite with clients. If you prefer to call, please leave a voicemail if we miss you and we’ll call you back as soon as we can.
Need help with cyber security, Microsoft 365 security, backups or compliance?
Tell us what you are trying to sort out and we’ll point you in the right direction. No jargon. No hard sell. Just a straight conversation about what your organisation needs, what can wait and what is worth fixing first.
The best way to get in touch
Email is usually the quickest way to reach us, especially during the day as we’re often onsite with clients, in meetings or working through security reviews.
If you do call and we can’t answer, please leave a voicemail. We’ll call you back as soon as we can.
What can you ask about?
You do not need to know the exact product or service you need before getting in touch. A plain-English explanation of the problem is enough.
- Cyber Essentials and compliance-led security
- Cyber insurance questions
- Microsoft 365 email, identity and backup concerns
- Phishing, ransomware and staff awareness
- Endpoint protection, patching and managed detection
- Cyber security for schools, care providers, charities and SMEs
- Support if you already have an IT provider but need stronger security
Before you get in touch
You do not need to know whether you need Cyber Essentials, managed detection, Microsoft 365 security, backup, awareness training or something else.
It helps if you can tell us what has triggered the conversation.
- A tender, contract or customer security question
- A cyber insurance requirement
- A concern about Microsoft 365, email or account security
- A suspicious email, login or possible breach
- A backup, recovery or ransomware worry
- A feeling that your current IT setup is not giving you enough protection
A rough answer is enough. If we think we can help, we’ll say so. If something else needs fixing first, or another route makes more sense, we’ll tell you that too.
Use the form below
Share a few details about your organisation and what you need help with. The more context you can give us, the better.
Tell us what has prompted the enquiry, what you are worried about, and whether there is a deadline involved. If something looks suspicious or urgent, say that clearly in your message.
Already worked with Black Swan Cyber?
Reviews help other small businesses, schools, charities and local organisations decide who to trust with cyber security. If we’ve helped you, we’d really appreciate a quick Google review.
It only takes a minute and makes a big difference.
You send a message
Tell us what is happening, what you are worried about, or what you are trying to achieve.
We review it properly
We’ll look at your message and come back with a sensible next step, not a generic sales reply.
We agree the right route
That might be a quick answer, a discovery call, a security review, or a quote for a specific service.
Not ready to send a message yet?
These pages may help you work out where to start. They are there for people who know they need to do something about cyber security, but are not sure whether the first step is compliance, Microsoft 365 security, staff training, backup, managed protection or a wider review.
Not sure what you need?
A simple starting point if you want cyber security support but do not know which service fits yet.
Cyber Security Solutions
See the main areas we help with, including protection, monitoring, backup, awareness and compliance.
Industries We Secure
Support for schools, care providers, trades, charities, professional services and other smaller organisations.
Get Cyber Essentials Certified
Useful if you need Cyber Essentials for tenders, supply chain checks, insurance or customer confidence.
Microsoft 365 Security
Help with email security, identity protection, risky settings, backups and account compromise concerns.
Security Awareness Training
Training and phishing protection that helps staff spot scams without blame, fear or one-off tick-box sessions.
Contact FAQs
Is email really the best way to contact you?
Yes. We’re often onsite with clients, so email gives us the best chance to understand what you need and reply properly. If you prefer to phone, that’s fine too. Please leave a voicemail if we miss your call.
Do I need to know which cyber security service I need?
No. Just explain the problem and we can help you work out whether you need email security, endpoint protection, Microsoft 365 security, backup, Cyber Essentials support, awareness training or something else.
Do you only work with businesses in Chesterfield?
No. Black Swan Cyber Security Solutions is based near Chesterfield and supports organisations across Derbyshire, South Yorkshire and the wider UK.
Can you work with our existing IT provider?
Yes. Many clients already have IT support in place. Black Swan can work alongside your existing provider to strengthen cyber security, Microsoft 365 protection, backups, monitoring and compliance.
Can you help if something already looks suspicious?
Yes. If you are worried about a suspicious email, account compromise, ransomware risk, unusual login, or possible breach, mention that clearly in your message so it can be prioritised.
Meet Kevin: Founder of Black Swan
Concerned about cyber security? Need advice or a tailor-made quote? Kevin is here to help you!
From actionable advice to helping you to see where you could be at risk, Kevin will help you to get your business on a path that is secure-by-design and ready for the unthinkable.
Ready to replace sleepless nights with peace of mind? It all starts with an informal chat!
Either schedule a call by selecting a suitable date and time on the calendar or by clicking the button below to send us a message.
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