ConnectWise Cloud Backup™ for Microsoft 365
When something important disappears from Microsoft 365, recovery should not depend on luck.
Automated backup for email, files and cloud data – with a clearer path back when deletion, compromise or disruption hits.
Microsoft 365 backup that gives you real control over your data
Most businesses assume Microsoft 365 protects their data well enough on its own. That assumption usually holds right up until an email disappears, a SharePoint library is damaged, or an account compromise quietly removes something important.
ConnectWise Cloud Backup is there for that moment. It gives you a proper backup and recovery layer for Microsoft 365, so deleted emails, files and cloud data are easier to recover without the stress of relying on retention settings and hope.
Why Microsoft 365 backup matters
Microsoft keeps the service running. That does not mean every version of every file, email or mailbox change is protected forever in the way most businesses assume. Deletion, corruption, sync issues, malicious changes and compromised accounts can still leave you with missing data and very limited recovery options.
Accidental deletion
People delete emails, folders and files all the time. The problem usually starts when they realise too late that they need them back.
Account compromise
If an attacker gets into Microsoft 365, they can delete or alter data as easily as a normal user.
Limited native recovery
Retention and recycle bin settings help, but they are not the same thing as a dedicated backup strategy.
Compliance and resilience
It is much easier to answer recovery and resilience questions when backup is properly in place rather than assumed.
What this actually does
ConnectWise Cloud Backup gives you a dedicated backup layer for Microsoft 365 data such as Exchange, OneDrive, SharePoint and Teams. It is designed to keep regular copies, make restores easier, and give you more control over recovery when you need it.
Automated backups
Backups run automatically in the background, so protection does not depend on somebody remembering to do something manually.
Granular recovery
You can restore what you need without turning every problem into a full-blown disaster recovery exercise.
More control over retention
You are not relying entirely on native Microsoft settings to decide what can and cannot be recovered.
What we often see
Businesses rarely come looking for Microsoft 365 backup because they want another product. They come looking because something has happened, or because they have realised they are making a risky assumption about what Microsoft is actually responsible for.
“We thought Microsoft already backed this up”
That is one of the most common starting points. It is usually only challenged when somebody needs something back and recovery is not as simple as expected.
Deleted data becomes a problem later
The file or mailbox was removed weeks ago, and now the business needs it back for operational, compliance or legal reasons.
Phishing or account compromise causes damage
Once an account is compromised, data loss and malicious mailbox changes can happen quietly in the background.
No one is sure what recovery really looks like
There is a lot of confidence until the question becomes specific: what would we actually restore, from where, and how quickly?
What this changes day to day
Good Microsoft 365 backup should not just exist in the background as a box-ticking exercise. It should reduce uncertainty, make recovery easier, and remove the nagging worry that an accidental or malicious change could turn into a bigger problem than it needs to be.
More confidence in recovery
You have a clearer answer when somebody asks whether important Microsoft 365 data can actually be recovered.
Less disruption after mistakes or incidents
Deleted files, mailbox problems and other Microsoft 365 issues are less likely to spiral into prolonged downtime.
Better resilience overall
It gives your cloud data the same sort of recovery thinking that most businesses already understand is needed for servers and endpoints.
Who this is for
This is a good fit if:
- your business relies heavily on Microsoft 365 for email, files and collaboration
- losing mailbox, OneDrive or SharePoint data would cause real disruption
- you want a proper backup layer instead of relying on Microsoft’s native retention alone
- you need a stronger recovery story for resilience, insurance or general risk management
- you want Microsoft 365 backup to sit neatly alongside wider cyber security controls
This may not be the right fit if:
- you do not keep anything important in Microsoft 365
- you are happy relying on native retention and accept the recovery limits that come with it
- you are only looking for the cheapest possible option and not thinking much about recoverability
- you expect Microsoft 365 backup to replace endpoint, email and identity protection
Simple, predictable pricing
Microsoft 365 Cloud Backup
From £4 per user / month
Volume and education discounts available.
What most businesses look at next
Backup is only one part of the story. These services help reduce the chances of needing recovery in the first place and strengthen your overall Microsoft 365 resilience.
Avanan Email Security
Reduce the chances of phishing and malicious emails leading to compromise or data loss.
Sendmarc
Help prevent spoofing and strengthen your domain protection before attacks even reach the inbox.
Axcient Backup
Protect servers and endpoints as well as Microsoft 365 so recovery planning is not limited to cloud data alone.
Huntress ITDR
Detect account misuse and suspicious Microsoft 365 activity earlier so data loss is less likely to spread quietly.
Why local businesses choose us
Most of the organisations we support are around Chesterfield, Sheffield and the surrounding areas. They are not looking for more cloud jargon. They want clear advice, practical recovery options and a better answer to the question of what happens if Microsoft 365 data is lost.
Close enough to support properly
Not just remote access and guesswork. We understand how local schools and businesses actually use Microsoft 365 day to day.
Clear advice, less noise
We help you work out whether your current Microsoft 365 recovery position is strong enough and where the obvious gaps still are.
Layered resilience, not backup in isolation
We look at Microsoft 365 backup as part of a wider protection strategy around email, identity and recovery.
Common questions
Not in the way most businesses mean when they say backup. Microsoft provides resilience and retention features, but that is not the same thing as having a dedicated recovery layer you control.
That depends on the backup scope and how your Microsoft 365 environment is structured, but the goal is to make recovery of key cloud data much more practical than relying on native retention alone.
No. It is just as useful for accidental deletion, overwritten files, mailbox changes, sync issues and account compromise. In many organisations, day-to-day mistakes are just as relevant as major cyber incidents.
Yes, if you also rely on local systems, devices or business-critical servers. Microsoft 365 backup protects cloud data. It does not replace broader backup and recovery planning for the rest of the estate.
Know your Microsoft 365 data is recoverable
If something important disappeared tomorrow, how confident are you that you could get it back quickly and properly? Most organisations are not as sure as they would like to be. That is usually the best place to start.
Meet Kevin: Founder of Black Swan
Concerned about cyber security? Need advice or a tailor-made quote? Kevin is here to help you!
From actionable advice to helping you to see where you could be at risk, Kevin will help you to get your business on a path that is secure-by-design and ready for the unthinkable.
Ready to replace sleepless nights with peace of mind? It all starts with an informal chat!
Either schedule a call by selecting a suitable date and time on the calendar or by clicking the button below to send us a message.
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