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Protect your loved ones from online scams

Simple, managed cyber protection for older adults – combining smart technology and real experts who keep watch day and night.

Stop fake links, pop-ups and scam calls to mobiles before they cause harm.

Protect someone you love from online scams.

Simple, managed cyber protection for older adults. Smart technology, automatic updates and real cyber specialists keeping watch in the background.

No confusing software. No “add to basket” guesswork. Just a proper conversation about what your parent, grandparent or loved one actually needs.

Older adults using a laptop safely with family support and cyber protection

Online life should feel safe, not stressful.

Many older adults use the internet every day for banking, shopping, video calls, appointments, Facebook, WhatsApp and family photos. Scammers know this. They use fake parcel texts, bank warnings, tax refund messages, pop-ups and “Hi Mum” scams to create panic.

Black Swan Care 360 gives families a managed safety net. It helps block risky activity, keeps devices updated and gives you someone to contact when something does not feel right.

Stop obvious threats

Smart antivirus helps block viruses, malware, dodgy downloads and suspicious programmes before they cause harm.

Catch the sneaky ones

Care 360+ adds website filtering to help stop fake links, phishing pages, scam adverts and dangerous websites after someone clicks.

Make life easier

Updates, monitoring and protection happen quietly in the background, so your loved one does not have to manage alerts alone.

Who Care 360 is for

  • Older adults who use a laptop or PC for shopping, banking, email or video calls.
  • Parents or grandparents who use Facebook, WhatsApp, online news or family photo sharing.
  • Families who want reassurance that someone is watching for suspicious activity.
  • Carers or relatives helping someone stay safe online without taking over their independence.

When it helps most

  • Mum keeps getting fake courier or delivery texts.
  • Dad ignores update reminders because he is worried about clicking the wrong thing.
  • Nan banks online but worries about scams.
  • Grandad once clicked a fake “your computer is infected” pop-up.

What we often see

  • A parent who clicks a “missed delivery” text and ends up on a fake payment page.
  • Someone ignoring update prompts because they are worried it might break something.
  • A laptop full of pop-ups saying “your computer is infected – call this number”.
  • Passwords written down in a notebook next to the device.
  • A family member saying “it’s probably fine” because they don’t want to worry anyone.
  • Someone who has already been caught once and has lost confidence using the internet.

Choose the right level of protection

We have kept the pricing simple, but we would rather speak with you first than push you through a checkout. That way we can check the device, the use case and whether mobile protection is needed.

Care 360

£12

per device/month inc VAT

For everyday protection on Windows PCs and laptops.

  • Smart antivirus
  • Automatic updates
  • 24/7 security monitoring

Care 360+

£15

per device/month inc VAT

For stronger scam-link and fake website protection.

  • Everything in Care 360
  • Website filtering
  • Safer browsing on shared or public Wi-Fi

Care Mobile

£5

per device/month add-on

For phones and tablets where many scams now begin.

  • Text and app link scanning
  • Risky app warnings
  • Unsafe Wi-Fi protection

How Care 360 protects against common scams

Care 360 cannot stop every scam message from arriving. No honest cyber security provider should claim that. What it does is reduce the chance of harm when someone clicks, downloads something risky or starts following a scammer’s instructions.

FeatureCare 360Care 360+Care Mobile
Smart antivirus✓✓—
Automatic updates✓✓—
24/7 threat monitoringManagedManaged—
Dangerous website filtering—✓—
Phone and tablet protectionOptional add-onOptional add-on✓

Why it costs more than basic antivirus

Products like Norton and McAfee are usually self-service. You install them, hope they update, and deal with alerts yourself.

Care 360 is a managed safety service. You get business-grade protection, automatic updates and real people watching for suspicious behaviour.

Scams we help protect against

  • Fake Royal Mail, Evri and DPD delivery messages.
  • Bank verification and card payment scams.
  • HMRC, tax refund and government payment scams.
  • Fake antivirus and tech-support pop-ups.
  • WhatsApp “Hi Mum / Hi Dad” messages.
  • Smishing, fake QR codes and malicious links.

Speak to Kevin before you decide.

Black Swan Care 360 is personal. We are often helping families protect someone they love, so we do not want this to feel like buying a box of software from a shop.

Tell us what devices they use, what worries you most, and whether there has already been a scam attempt. We will help you choose the sensible option.

What happens when you get in touch

  • We have a quick conversation about the person you are looking to protect.
  • We check what devices they use (laptop, phone, tablet).
  • We recommend a sensible level of protection - nothing over the top.
  • We handle the setup and make sure everything is working properly.
  • You have someone to contact if anything ever feels off.

Frequently asked questions

How is Black Swan Care 360 different from normal antivirus?

It is managed protection with real people watching alerts. Traditional antivirus is usually software-only and often leaves the person using the device to decide what to do next.

Can Care 360 stop every scam?

No. Some scams happen through phone calls, social engineering or messages that look harmless at first. Care 360 helps reduce the damage by blocking risky downloads, suspicious activity and known dangerous websites.

What devices does it work on?

Care 360 and Care 360+ are for Windows PCs and laptops. Care Mobile is for Android and iPhone phones and tablets.

What if my loved one clicks a bad link?

Care 360 can detect suspicious behaviour and trigger investigation. Care 360+ adds real-time website blocking, and Care Mobile helps extend protection to phones and tablets.

Do you monitor browsing?

No. The aim is protection, not spying. Website filtering blocks risky destinations. We only investigate activity when there is a security concern or when you ask us to look into something suspicious.

Meet Kevin: Founder of Black Swan

Concerned about cyber security? Need advice or a tailor-made quote? Kevin is here to help you! From actionable advice to helping you to see where you could be at risk, Kevin will help you to get your business on a path that is secure-by-design and ready for the unthinkable.

Ready to replace sleepless nights with peace of mind? It all starts with an informal chat! Either schedule a call by selecting a suitable date and time on the calendar or by clicking the button below to send us a message.

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